Every order on PLUGG gets a risk score the moment you tap Buy, before any money moves. Risky orders are held safely in escrow until a real person checks them.
The signals that most often come before a scam on a gaming marketplace.
Accounts made in the last 24 hours, and buyers placing several orders within an hour, score higher.
Buyers who have lost disputes before score higher, so a repeat problem gets a closer look.
Orders from disposable, one-time email addresses score higher.
Orders of ₦150,000 or more carry extra weight in the score.
The trade chat blocks phone numbers, WhatsApp, Telegram and similar, because moving off PLUGG is where scams happen.
The seller is only paid after you confirm delivery, or when the timer runs out with no dispute.
Every order gets a score from 0 to 100. The score decides what happens next.
When you tap Buy, the order is scored against the checks above, before you pay.
At 75 or more, your money is locked in escrow and the seller can't deliver until the order is cleared.
Our team clears the order or blocks it and refunds the buyer. If nobody reviews it within 72 hours, the buyer is refunded automatically.
Nothing unusual, so the seller is told to deliver right away.
The order carries on, and it shows in our team's fraud queue for a closer look.
Your money stays safe in escrow while a team member checks the order.
Machines are fast; humans are fair. PLUGG uses both, and a person always makes the call.
Every order is scored at checkout, all day, with no waiting. High scores are held in escrow straight away.
Every held order is cleared or blocked by a trained team member, and every dispute is decided by a person looking at the evidence. No one is banned by a machine.
Every order is risk-checked and paid into escrow, so you can focus on the deal.