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Home / Trust & safety / Avoid scams
STAY SAFE

Spot a scam before
it costs you.

PLUGG's escrow already blocks most scams. But the ones that get people always start the same way — someone trying to pull you off the platform. Here's how to recognise them in seconds.

The scams to watch for

Every one of these dies the moment you keep the trade on PLUGG.

⚠ MOST COMMON

"Let's deal off-platform"

A seller asks you to pay on WhatsApp, Telegram or bank transfer "to skip fees." There's no escrow off-platform — this is how 9 in 10 scams happen.

⚠ TOO GOOD

The price that's too cheap

A ₦200k account for ₦40k. It's bait — either it doesn't exist, or it's stolen and will be reclaimed after you pay.

⚠ IMPERSONATION

The fake "middleman"

Someone claims to be a PLUGG rep or a trusted escrow and asks you to send funds to them directly. PLUGG never asks for money outside checkout.

⚠ PHISHING

The login link

A "verify your account" link that steals your password or OTP. PLUGG never asks for your password, and never for a game's one-time code.

The golden rules

Follow these four and you're effectively scam-proof.

1

Never leave PLUGG

All payment and chat stays on-platform, inside escrow. Off-platform means no protection.

2

Never share codes

No password, no bank OTP, no game one-time code. Ever. No legit trade needs them.

3

Confirm only when sure

Inspect the account and change the credentials before you release funds.

4

Check the seller

Buy from verified sellers with ratings and history. New account + huge discount = walk away.

Red-flag checklist

If a trade trips any of these, stop and report it.

  • Wants payment outside PLUGG
  • Rushes or pressures you to "be quick"
  • Price far below everyone else
  • Asks for your password or OTP
  • Sends you a link to "verify"
  • Brand-new account, no ratings
  • Refuses to use the trade room
  • Claims to be "staff" or "official"

See something shady?

Report a listing or user in one tap. Our team reviews every report.

Report a scamHow escrow works

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Spotted something broken? Tell us and we'll squash it.

We'll attach the page you're on and your device type. Never include passwords or codes.