Escrow is the reason PLUGG isn't a gamble. Your payment is locked with the platform — never the seller — and only released when you confirm you got exactly what you paid for. Here's exactly how it works.
Four steps, and your money is protected the entire time.
Your money goes to PLUGG, not the seller. They can see it's secured, so they start the handover with confidence.
HELD BY PLUGGLogin details or in-game currency are handed over in the encrypted trade room, with a checklist both sides tick off.
STILL HELDSign in, change the password and recovery email, and check everything matches the listing before you confirm.
STILL HELDOnly now does the seller get paid. If anything's wrong, you open a dispute and the money stays put.
RELEASEDDuring a trade, your payment waits in PLUGG's Paystack balance, locked to your order — not in the seller's wallet, and the seller can't touch it until you confirm. We're the referee, not a party to the trade. The only thing PLUGG ever keeps is its clearly-stated commission once a trade completes successfully.
The three ways people get burned trading accounts — and how escrow shuts each one down.
You pay, they disappear, you're stuck. The oldest scam in gaming.
The account is banned, the rank is fake, or the login doesn't work.
A "cheap" account that was hacked — reclaimed days later, leaving you empty-handed.
A silent buyer can't trap a seller's money, and a bad listing can't trap a buyer's. Here's what happens.
A countdown starts. If you're happy, confirm early. If you go silent with no complaint, funds auto-release to the seller so they aren't stuck.
Open a dispute and the money freezes. A human moderator reviews the trade-room log, screenshots and delivery proof.
Money goes to whoever is right — refund to the buyer or release to the seller. Bad-faith accounts get banned. Usually settled in hours.
Escrow on every order, verified sellers, fraud checks. Start on PLUGG today.